檳城香格里拉沙洋度假酒店-住客評論

Guest（Traveling with friends） 2026-02-01
南洋風情拉滿，海景舒適，早餐豐富，度假放松首選！
Guest（家庭旅游） 2026-02-01
酒店服務人員很熱情，路過都微信招呼，給了一個正看海的房間，漂亮。無按金。早餐也行。房間大乾凈沒有異味。游泳池有點小，沙灘也小。還完全不好看黑乎乎臟兮兮的海。看見烏鴉，猴子，蜥蜴。
Guest（家庭旅游） 2026-02-01
房間南洋風格，裝飾復古風，一進入就感覺內心安靜了，適合度假。生態環境好，雖然沒有看到猴子，但是看到了蜥蜴和小松鼠。酒店內服務人員都很nice，貼心，最后一晚打掃房間后知道我們轉天要走了，還又多送了歡迎禮小零食餅乾。酒店早餐很豐盛，有多國口味選擇，最好就是可中文交流，無壓力。周邊餐飲也挺多，出行門口有公交站，或者打車。下次度假首選。
酒店回復：
牙刷太硬了不好用啊，也沒有梳子，入住三人，也沒有提前準備第三人的用品，這些還需要改進
Guest（情侶） 2026-02-01
酒店的整體設施還是非常棒的！環境令人心曠神怡，古樹配上泳池和沙灘大海，是躺平假期的不二選擇！房間從床到設施都很舒服。非常安靜，適合療養，而且房間一進門就被外面廣闊的海景、樹木和泳池景觀深深震撼！整體服務也都很不錯。唯一美中不足有待提高的地方就是早餐了。整體表現中規中矩沒有很大的特色。并且很多東西都是ready made不是新鮮做出來的。比如印度飛餅，之前在吉隆坡住JW Marriort，都是三哥現場拉出來的。這里就是現成的，感覺像手抓餅。另外，泳池他們有個私人特別區域泳池，僅對某種房型住客開放，感受也不太好。最棒的體驗是它的Spa，按摩師手法特別好，我都睡著了。可能是我全球spa體驗的top3，最驚喜的是它Spa中心的設計。原來一個小小spa館，里面的設計才大有乾坤！令人心曠神怡，感覺是個世外桃源，配合落日余暉，讓人回味無窮！
酒店回復：
Dear Gumuyicao, Thank you very much for taking the time to share such thoughtful and detailed feedback about your recent stay with us. I am delighted to hear that you enjoyed our facilities, the tranquil environment, and the comfort of your room. It is wonderful to know that the views, the serenity, and our service team contributed to a truly relaxing and recuperative experience.I am especially pleased that our spa left such a lasting impression. Your kind words about our therapists and the design of the spa center mean a great deal to us, and I will be sure to share your compliments with the team.At the same time, I sincerely appreciate your constructive comments regarding breakfast and the exclusivity of certain facilities. Your observations are invaluable, and I assure you that we will review these areas carefully to enhance the dining experience and ensure our offerings feel more distinctive and freshly prepared.We are committed to continuous improvement, and feedback such as yours helps us refine the details that matter most to our guests. I hope we will have the pleasure of welcoming you back soon, so you may experience the enhancements firsthand.Warm regards,Jegan SelvarajanGeneral Manager
Guest（家庭旅游） 2026-02-01
辦理入住的帥哥特別友好，性格很可愛人也帥，安排的房間非常滿意，而且説實話我觀察了一下，邊樓涼臺上很多也是老外，不存在什么歧視；酒店環境非常度假放松，雖然很有歷史但維護得很好；可以坐酒店shuttle到旁邊金沙，再右拐走五分鐘就到看火花的海邊酒吧，就是很完美；早餐挺好噠。
Guest（家庭旅游） 2026-02-01
香格里拉一直是我最喜歡的酒店品牌之一。她的度假屬性一直名列前茅，就像她的廣告語那樣：探索你自己的香格里拉。整個酒店很大，有自己沙灘，但是能讓你接觸的部分很少，她主打的樹林和泳池，讓你光者身子捧著一本書在樹林中和泳池邊躺椅上度過一整天。當然水上活動和露天按摩也有，不過生意不太好。偶爾還能看見人類的好朋友，蜥蜴烏鴉和猴子。這也是香格里拉一直的特色，野生動物是環境的一部分早餐自助很棒，坐室外就在海邊。不過僅指Garden Wing的Spice Market餐廳，千萬不要去RASA Wing的那個Grill餐廳單點，簡陋且浪費時間。晚餐自助同樣很棒，也是Spice Market，周五周六海鮮自助絕了，就問你183馬幣/人的波龍吃到飽有沒有體驗過？不過這是8折價要提前預約和在官網下單。不要去對面市場的中餐廳，都是游客餐，環境差性價比低且不好吃接下來説缺點，房間設施陳舊，三星級的標準。咖啡機是壞的，空調聲音大，淋浴花灑擰不緊整夜滴水，浴室百葉窗是壞的不能關閉。還有一個管理上的問題，酒店就像是一個養老院，白人老夫妻占了90%。每天一堆白人老頭老太太穿著比基尼，早上8點泳池開門就拿毛巾占著泳池躺椅幾個小時不走，也不下水，毛巾占著人走了，中間吃個早餐喝個下午茶回來繼續躺著。我們這些真正想游泳一個躺椅空位都找不到…酒店其實有規定，超過一個小時躺椅上沒人毛巾就要收走，所以他們吃飯從不超過59分鐘…最后景觀就是：池子邊一堆白人老太太和白毛巾，池子里就三四個年輕人，這真的合理嗎所以説，沒有完美的酒店，平衡以后，尋找你喜歡的那一部分。
Guest（情侶） 2026-01-01
提前發郵件給酒店，告訴酒店我給對象過生日，酒店回覆很快，入住超大方給了一個景觀超好的大套房，實在是太驚喜了～服務也很好～在樹下馬殺雞也是舒服的不行，整整兩天就在酒店坐坐躺躺實在是愜意，在房間看落日太美了，每天還補充超多新鮮水果～實在是太滿意了～下次如果去檳城一定是為了香格里拉
Guest（Couple） 2026-01-01
A Truly Relaxing Tropical Escape in Penang Our stay at Shangri-La’s Rasa Sayang Resort & Spa was an absolute delight. Nestled along the serene Batu Ferringhi beach, the resort beautifully blends traditional Malay charm with lush tropical gardens and direct beach access—offering peace without complete isolation. We stayed in a Deluxe Garden View room, which was spacious, well-maintained, and tastefully decorated with local wood carvings and warm tones. While not brand-new, everything was clean, functional, and comfortable—especially the plush bedding and efficient air conditioning, essential in Penang’s humidity! What truly stood out was the exceptional service. Every staff member—from front desk to restaurant servers—was genuinely warm, attentive, and eager to help. A special thanks to the front office for kindly upgrading us to a partial sea-view room upon arrival! The breakfast buffet impressed with its variety: fresh dim sum, nasi lemak, roti canai, Western staples, and even local favorites like cendol. The two swimming pools (including an adults-only option) were quiet and well-kept, and the private beach, though modest, offered plenty of loungers and stunning sunset views. One minor note: some public areas (like hallway carpets) show slight signs of age—but this is easily forgiven given the resort’s heritage and overall upkeep.
酒店回復：
Dear Guest,Thank you very much for choosing to stay with us at Shangri-La Rasa Sayang and for sharing your outstanding 10/10 review. We truly appreciate your thoughtful feedback and are delighted to know your stay was a relaxing tropical escape in Penang.It is wonderful to hear that you enjoyed the blend of traditional Malay charm, lush gardens and beachfront setting, and that your Deluxe Garden View room was spacious, comfortable, and well maintained. I am also pleased that our breakfast variety, pools and sunset views added to your experience, and I will share your kind recognition with our colleagues.Thank you as well for your note regarding some public areas showing slight signs of age. We appreciate the balanced perspective, and your feedback will be included as we continue to review proposed enhancements to ensure the overall look and feel remains aligned with what our guests expect.We are grateful for your recommendation and look forward to welcoming you back to the resort for another memorable stay.Warm regards, Udo Wittich, Hotel Manager
Guest（家庭旅游） 2026-01-01
非常棒的酒店，沒有看到差評里的情況。酒店沙灘看日落巨美。步行500米外是鎮中心，可以吃當地的餐館和榴蓮。酒店的早餐也很好吃。服務很好。有會中文的小妹。
Guest（情侶） 2026-01-01
酒店的幾顆古樹真的很好看，躺著也很舒服，除了被隱翅蟲分泌液“襲擊”其他都很好。如果不小心遇見，不要拍打，直接吹走，并且馬上回房間用肥皂水沖洗，再去前臺讓工作人員擦藥處理。我當天也就是刺麻了幾個小時就沒什么事了，沒有發生起泡和其他的灼傷。原本想再續一晚都害怕的沒續，轉回市區東家酒店了。整體還是推薦來住的。

檳城香格里拉沙洋度假酒店

客戶評價 由實住客人提供的真實點評

Guest（Traveling with friends） 2026-02-01

Guest（家庭旅游） 2026-02-01

Guest（家庭旅游） 2026-02-01

Guest（情侶） 2026-02-01

Guest（家庭旅游） 2026-02-01

Guest（家庭旅游） 2026-02-01

Guest（情侶） 2026-01-01

Guest（Couple） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（情侶） 2026-01-01

客戶評價由實住客人提供的真實點評